- GM Global’s connect with you: Despite the time difference between Brazil and India, by email, Skype or Whatsapp, we are always in touch.
- Service Level (Customer Support): The GM-Global team always finds the way to meet our most diverse requests with agility and transparency.
- Timeliness Delivery: Our customers are fully satisfied with the delivery times of GM-Global products. This can make all the difference in the case of medicines.
- GM Global’s Approach: Total transparency and empathy are the hallmarks of the approach used by GM-Global team.
- Cost Effective: Many believe that imported medicines are inaccessible due to the high cost. With GM-Global, we can provide our customers with the most advanced medicines at an affordable cost.
- Overall Experience: After a few years of working only with suppliers in the US and UK, finding a supplier like GM-Global, who understands the specificities of Brazilian law, was a welcome surprise. We are very pleased with this relationship and look forward to strengthening our partnership next year.
Elias A.souza Neto
- Service Level (Customer Support): Very good. Despite the time difference, the GM team always answers customer inquiries and requests timely and properly.
- GM Global’s Approach: Appropriate. GM team always tries to understand the profile of customers and meet their need.
- Cost Effective: Very good. GM is always open to achieving target customer prices.
- Overall Experience: GM has a competent and pleasant team who is always willing to listen to the needs of clients and patients and find a way to serve them since from technical needs to target price.